Automate your follow-up and turn leads into loyal customers.
{
Connected Growth Services
}
CRM AUTOMATION WORKS BEST WHEN EVERY LEAD GETS THE RIGHT RESPONSE AT THE RIGHT TIME
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
{
Why Sun State Digital
}
FASTER FOLLOW-UP, WARMER LEADS, AND FEWER MISSED OPPORTUNITIES
Built around how your business actually sells
We connect forms, calls, calendars, quotes, inboxes, and your CRM into one practical follow-up system. New enquiries receive an immediate, helpful response while your team gets the context and alerts they need to act quickly. Longer SMS and email nurturing keeps undecided leads warm, appointment reminders reduce no-shows, and quote follow-up brings opportunities back before they go cold.
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
CRM, calendars, forms, SMS, email, quoting, and team notifications
{
Our Approach
}
How We Set Up Your CRM & Automation
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
{
What Our Clients Are Saying
}
MORE LEADS ANSWERED, NURTURED, AND READY TO BUY
Dave Henshaw
Henshaw Electrical, Brisbane
We went from the phone barely ringing to being booked out two weeks in advance. Josh and the team actually got us showing up for the searches that matter, not just traffic that goes nowhere.
Priya Nair
Coastal Smiles Dental, Sydney
Our Google Ads were burning money before Sun State Digital took over. Within the first month they’d cut our cost per lead almost in half and the leads were actually booking appointments.
Matt Sorensen
Sorensen Landscapes, Gold Coast
The new website finally looks like the quality of work we actually do. Josh sat with us for a couple of hours just understanding how we get jobs before he touched a single page. That’s why it actually converts.
Renee Cabot
FlowFix Plumbing, Sunshine Coast
The missed call text-back alone paid for itself in the first fortnight. We were losing after-hours jobs to competitors just because nobody was picking up the phone.
Josh Tran
Align Physio, Brisbane
Our socials used to be an afterthought. Now people mention seeing us online before they even walk in the door, which never used to happen.
Karen Bligh
Bligh Roofing, Melbourne
Josh was upfront that SEO takes time and didn’t promise page one overnight, which honestly made us trust him more. Six months in and we’re getting consistent enquiries from search.
Amanda Petrov
Glow Beauty Bar, Brisbane
Our Google Ads used to attract the wrong crowd, mostly people chasing discounts. Now we’re getting genuine bookings from people who actually want our services.
Liam Ferris
Ferris & Co Real Estate, Gold Coast
The new site does what our old one never could, it actually converts. Vendor enquiries have picked up noticeably since the relaunch.
Steph Okafor
The Local Bean, Sunshine Coast
They helped us build an actual content plan instead of us posting whenever we remembered. Foot traffic from social has been steady ever since.
Grant Whitfield
Whitfield Automotive, Brisbane
The CRM setup means no booking falls through the cracks anymore. We used to lose track of who we’d called back and who we hadn’t.
Nicole Bassett
Bassett Pest Control, Adelaide
Straight talkers, which is rare in this industry. Josh told us what wouldn’t work before we spent money on it, not after.
Craig Dellamore
Dellamore Constructions, Brisbane
We didn’t need another agency pitching us services. We needed someone to help us make sense of what we already had. Josh sat down with us, asked better questions than our last three agencies combined, and that’s exactly what the consulting sessions gave us.
Bec Halloran
Ignite Fitness Studio, Sydney
Membership enquiries from Google Ads have basically doubled since the campaign was rebuilt. The landing page changes made a bigger difference than I expected.
Tony Marchetti
CoolAir Solutions, Gold Coast
Summer used to mean chaos trying to keep track of every callout request. The automated follow-up system fixed that almost overnight.
Julia Fenn
Fenn Accounting, Sunshine Coast
Our old website hadn’t been touched since 2016. The new one actually reflects the business we are now, and clients have commented on it unprompted.
Harrison Doyle
Bayside Vet Clinic, Brisbane
We’re a small clinic and didn’t think social media marketing was worth the spend. Turned out it was one of the better decisions we’ve made, new client enquiries have noticeably increased.
Michelle Osei
SparkleClean Commercial, Perth
The SEO strategy actually addressed our biggest issue, we were invisible outside our suburb. Now we’re picking up enquiries from areas we never used to reach.
Andrew Voss
Voss Legal, Brisbane
We needed clarity more than another agency relationship. Josh gave us an actual roadmap instead of a pile of jargon, and he was the one on the calls, not a junior account manager we’d never spoken to before.
Tayla Reeve
The Style Room, Gold Coast
Bookings through Instagram have become one of our biggest sources of new clients. The content strategy made it consistent instead of random.
Sam Culligan
Culligan Solar, Sunshine Coast
Lead quality was our biggest issue before Josh took over our Google Ads. We’re spending roughly the same but getting far fewer time-wasters, and he still checks in personally, which you don’t get from the bigger agencies.
Wade Pilkington
Pilkington Concreting, Brisbane
We used to rank nowhere for anything useful. Six months of SEO later and we’re getting found for jobs across suburbs we never used to touch.
Rachel Simms
ClearView Optical, Sydney
Google Ads used to feel like throwing money at nothing. Now we can actually see which campaigns bring in bookings versus which ones just get clicks.
Dean Fowler
AquaLux Pools, Gold Coast
The website used to be the reason people didn’t trust us with a big spend job. Now it’s the reason they do. Enquiries have gone up and so has the average job size.
Olivia Marsh
Marsh Chiropractic, Sunshine Coast
New patient bookings used to rely entirely on referrals. The automated follow-up system means enquiries actually turn into appointments instead of going cold.
Ben Castellano
Rapid Lock & Key, Brisbane
Josh set expectations properly from day one, told us exactly what results would look like in month one versus month three. That honesty is why we stuck around.
Georgia Wren
Wren Interiors, Melbourne
Our socials went from an inconsistent mess to an actual pipeline of enquiries. Clients now come in already knowing our style, which makes the whole process smoother.
Callum Ashby
Ashby Removals, Perth
We were relying entirely on a directory listing that barely worked. The SEO rebuild changed that completely, we’re now getting direct enquiries through our own site.
Ruby Chan
Brisbane Blooms, Brisbane
Social media used to feel like a chore we never had time for. Now it runs itself and actually brings in wedding and event enquiries.
Nathan Pryor
Pryor Tiling, Gold Coast
The old site didn’t even show our work properly. The new one actually does our tiling justice, and quote requests have picked up noticeably.
Isabelle Vance
Sunshine Coast Sourdough, Sunshine Coast
Josh helped us figure out what to actually post instead of guessing. Weekend trade has visibly picked up since we got consistent on social.
Trent Aldous
Aldous Smash Repairs, Brisbane
Google Ads used to bring in a lot of tyre kickers. The campaign rebuild fixed that, we’re now getting genuine job enquiries instead of price shoppers.
Fiona Whately
SecureGuard Solutions, Adelaide
We were invisible in local search despite doing solid work for over a decade. The SEO work finally caught us up to where our reputation already was.
Priya Deshpande
Flow Yoga Studio, Sydney
The CRM system means nobody who trials a class falls through the cracks anymore. Membership conversions have improved noticeably since it went in.
Connor Blake
Willow Creek Estate, Gold Coast
Josh understood straight away that a wedding venue website needs to sell a feeling, not just list a floor plan. Enquiries have been steady ever since launch.
Sienna Rourke
Brisbane Tree Care, Brisbane
Storm season used to mean chaos trying to manage callouts. Now Google Ads brings in consistent work and we’re not scrambling every time the weather turns.
Marcus Odell
Coastal Driving School, Sunshine Coast
We were relying entirely on word of mouth from parents. The SEO work means we now show up when people are actually searching for lessons.
Dr. Anika Sharma
Sharma & Associates Architecture, Canberra
We didn’t want another marketing pitch, we wanted someone to make sense of our positioning. Josh’s consulting sessions gave us a clear plan instead of a stack of jargon.
Liam OConnell
Modern Kitchen Co, Brisbane
The new site handles the heavy job of showing our work properly. Enquiry quality has improved a lot since people can actually see what we do before they contact us.
Chloe Bertrand
Serenity Day Spa, Gold Coast
Our Instagram used to be inconsistent and honestly a bit boring. The content strategy fixed that and booking enquiries through social have grown steadily.
Ryan Costello
Costello Fencing, Sunshine Coast
Josh set up the follow-up automation and it’s honestly the simplest fix that’s made the biggest difference. We stopped losing quote requests to slow response times.
Ava Nishi
First-Time Entrepreneur
BrightEdge helped us go from zero to launch with confidence. Their templates saved us weeks of work.
Martin Gomez
Brand Consultant
It’s rare to find a design partner who’s both strategic and insanely creative. These guys get both.
Rachel Foster
Operations Lead, Wellness Brand
Every step was thoughtful and intentional. They asked the right questions and delivered beyond expectations.
Kim Wu
Freelance Designer
We used their Framer template and booked two clients within the first week. Easy to use and beautifully structured.
Evan Dorsey
Tech Startup Co-Founder
Our rebranding project had a tight timeline, but they delivered without compromising on quality. We were blown away.
Tasha Young
Boutique Owner
This wasn’t just a design upgrade—it was a mindset shift. We now feel proud to share our website.
Emma Johnson
Service Business Owner
New enquiries now receive a helpful text and email within minutes, even when our team is on the tools. We respond faster, lose fewer leads, and start each call with the full context already in the CRM.
Jason Turner
Business Founder
The nurturing sequence keeps our business visible without feeling generic. Leads who were not ready in week one often reply later because the follow-up stays useful and sounds like us.
Mia Reynolds
Sales Manager
Quote reminders and team alerts have changed our close rate. The right salesperson knows when a prospect engages, and the customer gets a timely follow-up instead of being forgotten in a spreadsheet.
Daniel Cho
Operations Director
Appointment confirmations and reminders have reduced no-shows, while automatic task creation means the team always knows the next action. We spend less time chasing admin and more time speaking with qualified leads.
{
Frequently Asked Questions
}
CLEAR ANSWERS ABOUT CRM, SMS, EMAIL, AND FOLLOW-UP AUTOMATION
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
Automate your follow-up and turn leads into loyal customers.
{
Connected Growth Services
}
CRM AUTOMATION WORKS BEST WHEN EVERY LEAD GETS THE RIGHT RESPONSE AT THE RIGHT TIME
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
{
Why Sun State Digital
}
FASTER FOLLOW-UP, WARMER LEADS, AND FEWER MISSED OPPORTUNITIES
Built around how your business actually sells
We connect forms, calls, calendars, quotes, inboxes, and your CRM into one practical follow-up system. New enquiries receive an immediate, helpful response while your team gets the context and alerts they need to act quickly. Longer SMS and email nurturing keeps undecided leads warm, appointment reminders reduce no-shows, and quote follow-up brings opportunities back before they go cold.
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
CRM, calendars, forms, SMS, email, quoting, and team notifications
{
Our Approach
}
How We Set Up Your CRM & Automation
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
{
What Our Clients Are Saying
}
MORE LEADS ANSWERED, NURTURED, AND READY TO BUY
Dave Henshaw
Henshaw Electrical, Brisbane
We went from the phone barely ringing to being booked out two weeks in advance. Josh and the team actually got us showing up for the searches that matter, not just traffic that goes nowhere.
Priya Nair
Coastal Smiles Dental, Sydney
Our Google Ads were burning money before Sun State Digital took over. Within the first month they’d cut our cost per lead almost in half and the leads were actually booking appointments.
Matt Sorensen
Sorensen Landscapes, Gold Coast
The new website finally looks like the quality of work we actually do. Josh sat with us for a couple of hours just understanding how we get jobs before he touched a single page. That’s why it actually converts.
Renee Cabot
FlowFix Plumbing, Sunshine Coast
The missed call text-back alone paid for itself in the first fortnight. We were losing after-hours jobs to competitors just because nobody was picking up the phone.
Josh Tran
Align Physio, Brisbane
Our socials used to be an afterthought. Now people mention seeing us online before they even walk in the door, which never used to happen.
Karen Bligh
Bligh Roofing, Melbourne
Josh was upfront that SEO takes time and didn’t promise page one overnight, which honestly made us trust him more. Six months in and we’re getting consistent enquiries from search.
Amanda Petrov
Glow Beauty Bar, Brisbane
Our Google Ads used to attract the wrong crowd, mostly people chasing discounts. Now we’re getting genuine bookings from people who actually want our services.
Liam Ferris
Ferris & Co Real Estate, Gold Coast
The new site does what our old one never could, it actually converts. Vendor enquiries have picked up noticeably since the relaunch.
Steph Okafor
The Local Bean, Sunshine Coast
They helped us build an actual content plan instead of us posting whenever we remembered. Foot traffic from social has been steady ever since.
Grant Whitfield
Whitfield Automotive, Brisbane
The CRM setup means no booking falls through the cracks anymore. We used to lose track of who we’d called back and who we hadn’t.
Nicole Bassett
Bassett Pest Control, Adelaide
Straight talkers, which is rare in this industry. Josh told us what wouldn’t work before we spent money on it, not after.
Craig Dellamore
Dellamore Constructions, Brisbane
We didn’t need another agency pitching us services. We needed someone to help us make sense of what we already had. Josh sat down with us, asked better questions than our last three agencies combined, and that’s exactly what the consulting sessions gave us.
Bec Halloran
Ignite Fitness Studio, Sydney
Membership enquiries from Google Ads have basically doubled since the campaign was rebuilt. The landing page changes made a bigger difference than I expected.
Tony Marchetti
CoolAir Solutions, Gold Coast
Summer used to mean chaos trying to keep track of every callout request. The automated follow-up system fixed that almost overnight.
Julia Fenn
Fenn Accounting, Sunshine Coast
Our old website hadn’t been touched since 2016. The new one actually reflects the business we are now, and clients have commented on it unprompted.
Harrison Doyle
Bayside Vet Clinic, Brisbane
We’re a small clinic and didn’t think social media marketing was worth the spend. Turned out it was one of the better decisions we’ve made, new client enquiries have noticeably increased.
Michelle Osei
SparkleClean Commercial, Perth
The SEO strategy actually addressed our biggest issue, we were invisible outside our suburb. Now we’re picking up enquiries from areas we never used to reach.
Andrew Voss
Voss Legal, Brisbane
We needed clarity more than another agency relationship. Josh gave us an actual roadmap instead of a pile of jargon, and he was the one on the calls, not a junior account manager we’d never spoken to before.
Tayla Reeve
The Style Room, Gold Coast
Bookings through Instagram have become one of our biggest sources of new clients. The content strategy made it consistent instead of random.
Sam Culligan
Culligan Solar, Sunshine Coast
Lead quality was our biggest issue before Josh took over our Google Ads. We’re spending roughly the same but getting far fewer time-wasters, and he still checks in personally, which you don’t get from the bigger agencies.
Wade Pilkington
Pilkington Concreting, Brisbane
We used to rank nowhere for anything useful. Six months of SEO later and we’re getting found for jobs across suburbs we never used to touch.
Rachel Simms
ClearView Optical, Sydney
Google Ads used to feel like throwing money at nothing. Now we can actually see which campaigns bring in bookings versus which ones just get clicks.
Dean Fowler
AquaLux Pools, Gold Coast
The website used to be the reason people didn’t trust us with a big spend job. Now it’s the reason they do. Enquiries have gone up and so has the average job size.
Olivia Marsh
Marsh Chiropractic, Sunshine Coast
New patient bookings used to rely entirely on referrals. The automated follow-up system means enquiries actually turn into appointments instead of going cold.
Ben Castellano
Rapid Lock & Key, Brisbane
Josh set expectations properly from day one, told us exactly what results would look like in month one versus month three. That honesty is why we stuck around.
Georgia Wren
Wren Interiors, Melbourne
Our socials went from an inconsistent mess to an actual pipeline of enquiries. Clients now come in already knowing our style, which makes the whole process smoother.
Callum Ashby
Ashby Removals, Perth
We were relying entirely on a directory listing that barely worked. The SEO rebuild changed that completely, we’re now getting direct enquiries through our own site.
Ruby Chan
Brisbane Blooms, Brisbane
Social media used to feel like a chore we never had time for. Now it runs itself and actually brings in wedding and event enquiries.
Nathan Pryor
Pryor Tiling, Gold Coast
The old site didn’t even show our work properly. The new one actually does our tiling justice, and quote requests have picked up noticeably.
Isabelle Vance
Sunshine Coast Sourdough, Sunshine Coast
Josh helped us figure out what to actually post instead of guessing. Weekend trade has visibly picked up since we got consistent on social.
Trent Aldous
Aldous Smash Repairs, Brisbane
Google Ads used to bring in a lot of tyre kickers. The campaign rebuild fixed that, we’re now getting genuine job enquiries instead of price shoppers.
Fiona Whately
SecureGuard Solutions, Adelaide
We were invisible in local search despite doing solid work for over a decade. The SEO work finally caught us up to where our reputation already was.
Priya Deshpande
Flow Yoga Studio, Sydney
The CRM system means nobody who trials a class falls through the cracks anymore. Membership conversions have improved noticeably since it went in.
Connor Blake
Willow Creek Estate, Gold Coast
Josh understood straight away that a wedding venue website needs to sell a feeling, not just list a floor plan. Enquiries have been steady ever since launch.
Sienna Rourke
Brisbane Tree Care, Brisbane
Storm season used to mean chaos trying to manage callouts. Now Google Ads brings in consistent work and we’re not scrambling every time the weather turns.
Marcus Odell
Coastal Driving School, Sunshine Coast
We were relying entirely on word of mouth from parents. The SEO work means we now show up when people are actually searching for lessons.
Dr. Anika Sharma
Sharma & Associates Architecture, Canberra
We didn’t want another marketing pitch, we wanted someone to make sense of our positioning. Josh’s consulting sessions gave us a clear plan instead of a stack of jargon.
Liam OConnell
Modern Kitchen Co, Brisbane
The new site handles the heavy job of showing our work properly. Enquiry quality has improved a lot since people can actually see what we do before they contact us.
Chloe Bertrand
Serenity Day Spa, Gold Coast
Our Instagram used to be inconsistent and honestly a bit boring. The content strategy fixed that and booking enquiries through social have grown steadily.
Ryan Costello
Costello Fencing, Sunshine Coast
Josh set up the follow-up automation and it’s honestly the simplest fix that’s made the biggest difference. We stopped losing quote requests to slow response times.
Ava Nishi
First-Time Entrepreneur
BrightEdge helped us go from zero to launch with confidence. Their templates saved us weeks of work.
Martin Gomez
Brand Consultant
It’s rare to find a design partner who’s both strategic and insanely creative. These guys get both.
Rachel Foster
Operations Lead, Wellness Brand
Every step was thoughtful and intentional. They asked the right questions and delivered beyond expectations.
Kim Wu
Freelance Designer
We used their Framer template and booked two clients within the first week. Easy to use and beautifully structured.
Evan Dorsey
Tech Startup Co-Founder
Our rebranding project had a tight timeline, but they delivered without compromising on quality. We were blown away.
Tasha Young
Boutique Owner
This wasn’t just a design upgrade—it was a mindset shift. We now feel proud to share our website.
Emma Johnson
Service Business Owner
New enquiries now receive a helpful text and email within minutes, even when our team is on the tools. We respond faster, lose fewer leads, and start each call with the full context already in the CRM.
Jason Turner
Business Founder
The nurturing sequence keeps our business visible without feeling generic. Leads who were not ready in week one often reply later because the follow-up stays useful and sounds like us.
Mia Reynolds
Sales Manager
Quote reminders and team alerts have changed our close rate. The right salesperson knows when a prospect engages, and the customer gets a timely follow-up instead of being forgotten in a spreadsheet.
Daniel Cho
Operations Director
Appointment confirmations and reminders have reduced no-shows, while automatic task creation means the team always knows the next action. We spend less time chasing admin and more time speaking with qualified leads.
{
Frequently Asked Questions
}
CLEAR ANSWERS ABOUT CRM, SMS, EMAIL, AND FOLLOW-UP AUTOMATION
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
Automate your follow-up and turn leads into loyal customers.
{
Connected Growth Services
}
CRM AUTOMATION WORKS BEST WHEN EVERY LEAD GETS THE RIGHT RESPONSE AT THE RIGHT TIME
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
01
Social Media
Content
02
Web Design
Coding
03
Marketing
Lead Gen
04
Automation
GHL
{
Why Sun State Digital
}
FASTER FOLLOW-UP, WARMER LEADS, AND FEWER MISSED OPPORTUNITIES
Built around how your business actually sells
We connect forms, calls, calendars, quotes, inboxes, and your CRM into one practical follow-up system. New enquiries receive an immediate, helpful response while your team gets the context and alerts they need to act quickly. Longer SMS and email nurturing keeps undecided leads warm, appointment reminders reduce no-shows, and quote follow-up brings opportunities back before they go cold.
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Minute Response Goal
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Follow-up Channels
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Connected Pipeline
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
0
0
Hour Lead Coverage
CRM, calendars, forms, SMS, email, quoting, and team notifications
{
Our Approach
}
How We Set Up Your CRM & Automation
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
1
Business Process & Speed-to-Lead Audit
We map how enquiries arrive, who should respond, where delays occur, and which moments need an automatic SMS, email, task, or team alert.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
2
CRM Pipeline & Trigger Setup
We build a clear pipeline around your real sales process, connecting forms, calendars, quote stages, lead ownership, and notifications so nothing slips through.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
3
Custom SMS & Email Sequences
We write and build follow-up that sounds like your business — immediate enquiry replies, warm-lead nurturing, quote follow-up, missed-call texts, and reactivation sequences.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
4
Reminders, Testing & Optimisation
We add appointment and quote reminders, train your team, test every pathway, and refine timing and messaging as real lead behaviour reveals what converts.
{
What Our Clients Are Saying
}
MORE LEADS ANSWERED, NURTURED, AND READY TO BUY
Dave Henshaw
Henshaw Electrical, Brisbane
We went from the phone barely ringing to being booked out two weeks in advance. Josh and the team actually got us showing up for the searches that matter, not just traffic that goes nowhere.
Priya Nair
Coastal Smiles Dental, Sydney
Our Google Ads were burning money before Sun State Digital took over. Within the first month they’d cut our cost per lead almost in half and the leads were actually booking appointments.
Matt Sorensen
Sorensen Landscapes, Gold Coast
The new website finally looks like the quality of work we actually do. Josh sat with us for a couple of hours just understanding how we get jobs before he touched a single page. That’s why it actually converts.
Renee Cabot
FlowFix Plumbing, Sunshine Coast
The missed call text-back alone paid for itself in the first fortnight. We were losing after-hours jobs to competitors just because nobody was picking up the phone.
Josh Tran
Align Physio, Brisbane
Our socials used to be an afterthought. Now people mention seeing us online before they even walk in the door, which never used to happen.
Karen Bligh
Bligh Roofing, Melbourne
Josh was upfront that SEO takes time and didn’t promise page one overnight, which honestly made us trust him more. Six months in and we’re getting consistent enquiries from search.
Amanda Petrov
Glow Beauty Bar, Brisbane
Our Google Ads used to attract the wrong crowd, mostly people chasing discounts. Now we’re getting genuine bookings from people who actually want our services.
Liam Ferris
Ferris & Co Real Estate, Gold Coast
The new site does what our old one never could, it actually converts. Vendor enquiries have picked up noticeably since the relaunch.
Steph Okafor
The Local Bean, Sunshine Coast
They helped us build an actual content plan instead of us posting whenever we remembered. Foot traffic from social has been steady ever since.
Grant Whitfield
Whitfield Automotive, Brisbane
The CRM setup means no booking falls through the cracks anymore. We used to lose track of who we’d called back and who we hadn’t.
Nicole Bassett
Bassett Pest Control, Adelaide
Straight talkers, which is rare in this industry. Josh told us what wouldn’t work before we spent money on it, not after.
Craig Dellamore
Dellamore Constructions, Brisbane
We didn’t need another agency pitching us services. We needed someone to help us make sense of what we already had. Josh sat down with us, asked better questions than our last three agencies combined, and that’s exactly what the consulting sessions gave us.
Bec Halloran
Ignite Fitness Studio, Sydney
Membership enquiries from Google Ads have basically doubled since the campaign was rebuilt. The landing page changes made a bigger difference than I expected.
Tony Marchetti
CoolAir Solutions, Gold Coast
Summer used to mean chaos trying to keep track of every callout request. The automated follow-up system fixed that almost overnight.
Julia Fenn
Fenn Accounting, Sunshine Coast
Our old website hadn’t been touched since 2016. The new one actually reflects the business we are now, and clients have commented on it unprompted.
Harrison Doyle
Bayside Vet Clinic, Brisbane
We’re a small clinic and didn’t think social media marketing was worth the spend. Turned out it was one of the better decisions we’ve made, new client enquiries have noticeably increased.
Michelle Osei
SparkleClean Commercial, Perth
The SEO strategy actually addressed our biggest issue, we were invisible outside our suburb. Now we’re picking up enquiries from areas we never used to reach.
Andrew Voss
Voss Legal, Brisbane
We needed clarity more than another agency relationship. Josh gave us an actual roadmap instead of a pile of jargon, and he was the one on the calls, not a junior account manager we’d never spoken to before.
Tayla Reeve
The Style Room, Gold Coast
Bookings through Instagram have become one of our biggest sources of new clients. The content strategy made it consistent instead of random.
Sam Culligan
Culligan Solar, Sunshine Coast
Lead quality was our biggest issue before Josh took over our Google Ads. We’re spending roughly the same but getting far fewer time-wasters, and he still checks in personally, which you don’t get from the bigger agencies.
Wade Pilkington
Pilkington Concreting, Brisbane
We used to rank nowhere for anything useful. Six months of SEO later and we’re getting found for jobs across suburbs we never used to touch.
Rachel Simms
ClearView Optical, Sydney
Google Ads used to feel like throwing money at nothing. Now we can actually see which campaigns bring in bookings versus which ones just get clicks.
Dean Fowler
AquaLux Pools, Gold Coast
The website used to be the reason people didn’t trust us with a big spend job. Now it’s the reason they do. Enquiries have gone up and so has the average job size.
Olivia Marsh
Marsh Chiropractic, Sunshine Coast
New patient bookings used to rely entirely on referrals. The automated follow-up system means enquiries actually turn into appointments instead of going cold.
Ben Castellano
Rapid Lock & Key, Brisbane
Josh set expectations properly from day one, told us exactly what results would look like in month one versus month three. That honesty is why we stuck around.
Georgia Wren
Wren Interiors, Melbourne
Our socials went from an inconsistent mess to an actual pipeline of enquiries. Clients now come in already knowing our style, which makes the whole process smoother.
Callum Ashby
Ashby Removals, Perth
We were relying entirely on a directory listing that barely worked. The SEO rebuild changed that completely, we’re now getting direct enquiries through our own site.
Ruby Chan
Brisbane Blooms, Brisbane
Social media used to feel like a chore we never had time for. Now it runs itself and actually brings in wedding and event enquiries.
Nathan Pryor
Pryor Tiling, Gold Coast
The old site didn’t even show our work properly. The new one actually does our tiling justice, and quote requests have picked up noticeably.
Isabelle Vance
Sunshine Coast Sourdough, Sunshine Coast
Josh helped us figure out what to actually post instead of guessing. Weekend trade has visibly picked up since we got consistent on social.
Trent Aldous
Aldous Smash Repairs, Brisbane
Google Ads used to bring in a lot of tyre kickers. The campaign rebuild fixed that, we’re now getting genuine job enquiries instead of price shoppers.
Fiona Whately
SecureGuard Solutions, Adelaide
We were invisible in local search despite doing solid work for over a decade. The SEO work finally caught us up to where our reputation already was.
Priya Deshpande
Flow Yoga Studio, Sydney
The CRM system means nobody who trials a class falls through the cracks anymore. Membership conversions have improved noticeably since it went in.
Connor Blake
Willow Creek Estate, Gold Coast
Josh understood straight away that a wedding venue website needs to sell a feeling, not just list a floor plan. Enquiries have been steady ever since launch.
Sienna Rourke
Brisbane Tree Care, Brisbane
Storm season used to mean chaos trying to manage callouts. Now Google Ads brings in consistent work and we’re not scrambling every time the weather turns.
Marcus Odell
Coastal Driving School, Sunshine Coast
We were relying entirely on word of mouth from parents. The SEO work means we now show up when people are actually searching for lessons.
Dr. Anika Sharma
Sharma & Associates Architecture, Canberra
We didn’t want another marketing pitch, we wanted someone to make sense of our positioning. Josh’s consulting sessions gave us a clear plan instead of a stack of jargon.
Liam OConnell
Modern Kitchen Co, Brisbane
The new site handles the heavy job of showing our work properly. Enquiry quality has improved a lot since people can actually see what we do before they contact us.
Chloe Bertrand
Serenity Day Spa, Gold Coast
Our Instagram used to be inconsistent and honestly a bit boring. The content strategy fixed that and booking enquiries through social have grown steadily.
Ryan Costello
Costello Fencing, Sunshine Coast
Josh set up the follow-up automation and it’s honestly the simplest fix that’s made the biggest difference. We stopped losing quote requests to slow response times.
Ava Nishi
First-Time Entrepreneur
BrightEdge helped us go from zero to launch with confidence. Their templates saved us weeks of work.
Martin Gomez
Brand Consultant
It’s rare to find a design partner who’s both strategic and insanely creative. These guys get both.
Rachel Foster
Operations Lead, Wellness Brand
Every step was thoughtful and intentional. They asked the right questions and delivered beyond expectations.
Kim Wu
Freelance Designer
We used their Framer template and booked two clients within the first week. Easy to use and beautifully structured.
Evan Dorsey
Tech Startup Co-Founder
Our rebranding project had a tight timeline, but they delivered without compromising on quality. We were blown away.
Tasha Young
Boutique Owner
This wasn’t just a design upgrade—it was a mindset shift. We now feel proud to share our website.
Emma Johnson
Service Business Owner
New enquiries now receive a helpful text and email within minutes, even when our team is on the tools. We respond faster, lose fewer leads, and start each call with the full context already in the CRM.
Jason Turner
Business Founder
The nurturing sequence keeps our business visible without feeling generic. Leads who were not ready in week one often reply later because the follow-up stays useful and sounds like us.
Mia Reynolds
Sales Manager
Quote reminders and team alerts have changed our close rate. The right salesperson knows when a prospect engages, and the customer gets a timely follow-up instead of being forgotten in a spreadsheet.
Daniel Cho
Operations Director
Appointment confirmations and reminders have reduced no-shows, while automatic task creation means the team always knows the next action. We spend less time chasing admin and more time speaking with qualified leads.
{
Frequently Asked Questions
}
CLEAR ANSWERS ABOUT CRM, SMS, EMAIL, AND FOLLOW-UP AUTOMATION
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
What is included in your branding services?
Do you only work with Brisbane businesses?
How much does this actually cost?
Do I have to sign a contract?
How long before I see results?
I’ve already tried SEO or Google Ads and it didn’t work. Why would this be different?
Will this get me more leads, or just more website traffic?
Do you actually understand my industry, or am I explaining my business from scratch?
What do you need from me to get started?
What are the payment methods and plans for projects?
Do you offer discounts for long-term collaborations?
What happens after I get in touch?
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.
{
Get in touch
}
Let’s Start Your Project Today
Joshua Reti
Founder, Sun State Digital
At Sun State Digital, we’re here to help businesses get found, generate more leads and build better systems to grow.
Got a question? Need some direction? Just reach out.
Your growth is the goal. Let’s build something that works.